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Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information that can be used to identify you personally. Detailed information on the subject of data protection can be found in our Privacy Policy set out below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator (data controller). The operatorโs contact details can be found in the section โInformation on the Responsible Partyโ in this Privacy Policy.
How do we collect your data?
Some data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected automatically by our IT systems, or after you have given your consent, when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or the time a page is accessed). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated through the website, the transmitted data will also be processed for contract offers, orders, or other business inquiries.
What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you may revoke this consent at any time with effect for the future. Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.
If you have any questions regarding data protection or the exercise of your rights, you may contact us at any time.
2. Hosting
We host the content of our website with the following provider:
Host Europe
The provider is Host Europe GmbH, Hansestraรe 111, 51149 Cologne, Germany (hereinafter referred to as โHost Europeโ). When you visit our website, Host Europe collects various log files, including your IP addresses.
For further details, please refer to Host Europeโs Privacy Policy: https://www.hosteurope.de/AGB/Datenschutzerklaerung/.
The use of Host Europe is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website. Where consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the userโs device (e.g., for device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.
Data Processing Agreement
We have concluded a Data Processing Agreement (DPA) with the above-mentioned provider for the use of this service. This is a contract required under data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Notices
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws and this Privacy Policy.
When you use this website, various personal data is collected. Personal data is any information that can be used to identify you personally. This Privacy Policy explains what data we collect, how we use it, and for what purposes. It also explains how and why this processing takes place.
Please note that data transmission over the Internet (for example, when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Responsible Party
The party responsible for data processing on this website is:
Marco Schiesler
Margarethenstraรe 39
23558 Lรผbeck
Phone: (+49) 0451 39 69 651
Email: info@eAssistentin.de
The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, or similar information).
Data Retention Period
Unless a more specific retention period is stated within this Privacy Policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for retaining your personal data (for example, retention periods required under tax or commercial law). In the latter case, the data will be deleted once those grounds for retention no longer apply.
General Information on the Legal Bases for Data Processing on This Website
If you have given your consent to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or, where special categories of personal data pursuant to Article 9(1) GDPR are processed, on the basis of Article 9(2)(a) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or to access information on your device (e.g., through device fingerprinting), data processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data where necessary to comply with a legal obligation on the basis of Article 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) GDPR. The specific legal basis applicable in each individual case is explained in the following sections of this Privacy Policy.
Recipients of Personal Data
As part of our business activities, we work with various external parties. In some cases, it is necessary to transfer personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Article 6(1)(f) GDPR, or if another legal basis permits the transfer of data. When using data processors, we only transfer our customersโ personal data on the basis of a valid Data Processing Agreement (DPA). In the case of joint processing, a joint processing agreement is concluded.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEREAFTER NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive the data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format, either for yourself or for transmission to a third party. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Access, Rectification, and Erasure
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, a right to have this data corrected or deleted. You may contact us at any time regarding this or any other questions relating to personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing applies in the following cases:
- If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of its deletion.
- If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of its deletion.
- If you have lodged an objection pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data may โ apart from being stored โ only be processed with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browserโs address line from โhttp://โ to โhttps://โ and by the padlock symbol in your browser bar. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to Promotional Emails
The use of contact data published as part of the legal notice obligation for the purpose of sending unsolicited advertising and informational materials is hereby expressly prohibited. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.
4. Data Collection on This Website
Cookies
Our websites use so-called โcookies.โ Cookies are small data files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG); consent may be withdrawn at any time.
You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Information about which cookies and services are used on this website can be found in this Privacy Policy.
Server Log Files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- browser type and browser version
- operating system used
- referrer URL
- hostname of the accessing computer
- time of the server request
- IP addresses
This data is not merged with other data sources.
The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website โ for this purpose, server log files must be collected.
Contact Form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you enter there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We do not pass this data on without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been requested; consent may be withdrawn at any time.
The data you enter into the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions โ in particular retention periods โ remain unaffected.
Inquiry by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been requested; consent may be withdrawn at any time.
The data you send to us via contact inquiries will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions โ in particular legal retention periods โ remain unaffected.
Registration on This Website
You can register on this website to use additional features. The data entered for this purpose is used only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
We use the email address provided during registration to inform you about important changes, such as changes to the scope of the offer or technically necessary modifications.
The processing of the data entered during registration is carried out for the purpose of fulfilling the user relationship established by the registration and, if applicable, for initiating further contracts (Article 6(1)(b) GDPR).
The data collected during registration will be stored by us for as long as you are registered on this website and will subsequently be deleted. Statutory retention periods remain unaffected.